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Disabled in Korea Struggle to Use Kiosks as New Accessibility Law Looms
The Korea Times
ACCESSIBILITY
August 9, 2025

Disabled in Korea Struggle to Use Kiosks as New Accessibility Law Looms

As South Korea prepares for stricter accessibility regulations, people with disabilities continue to face challenges with self-service kiosks in restaurants and cafes, highlighting the urgent need for inclusive design.

Source: The Korea Times
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Voices of Change

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Daejeong-eup, Jeju

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Frequently Asked Questions

Find answers to common questions about our DEI assessment

The scorecard looks at five areas: physical access, menu design, service and communication, sensory comfort, and online accessibility. It's designed to reflect the real experience of customers who are often excluded.
Simply answer a short set of questions about your space. You'll get a score across five key areas, and you can request a personalised report with clear, practical suggestions.
No — your responses and score are private unless you choose to share them. This tool is designed to guide improvement, not to criticise.
Your responses are anonymised and only visible to the project team. No identifiable information will ever be shared without your permission.
There is no cost. As a student-led project, we provide both the scorecard and report free of charge to support improved accessibility in the dining industry.

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